Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up menu will open. It offers in-depth info about all the operations that you can carry out on that particular page. Each pop-up window appears on the same page so that you can swiftly return to your work.
Video Tutorials
We have a wide array of instructional video clips describing how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't discover the solution you searching for, have a peek at our extensive FAQ section, which comprises questions asked by real users and provides real solutions. We frequently update our Frequently Asked Questions database with new entries in an attempt to embrace all the innovations and new additions to our web hosting platform.
Ticketing System
If you still can't discover the answer you need in the FAQ section either, you can touch base with our excellent team of customer service technicians available 24x7x365 and eager to help you with any question. Each trouble ticket you send will be responded to in less than 60 minutes (the average trouble ticket response time being only twenty mins), so you won't have to wait a long time to receive an answer to your question.